温馨提示：本站仅提供公开网络链接索引服务，不存储、不篡改任何第三方内容，所有内容版权归原作者所有
AI智能索引来源：http://www.ae.com/content/help/return-policy
点击访问原文链接

Return, Refund and Exchange Policy | American Eagle

进入原网站 导航首页
Return, Refund and Exchange Policy | American Eagle Enable Accessibility Enable Accessibility Accessibility Statement Go to Shop AE homepage. Go to Shop Aerie homepage. Go to Shop AE homepage. Go to Shop Aerie homepage. Shop AE Explore AE Today's Offers New Women Men Jeans Explore AE Today's Offers New Women's Men's Women’s Tiny Tops Men’s Tees Women Explore Women New Arrivals Featured Jeans Tops Bottoms Dresses & Jumpsuits Loungewear & PJs Accessories & Socks Shoes Perfume & Beauty Matching Sets AE77 Premium Collection Aerie Brands We Love Clearance Ella Langley’s Faves Big Hug V-Neck Sweatshirts Men Explore Men New Arrivals Featured Jeans Tops Bottoms Underwear AE 24/7 Activewear Matching Sets Accessories & Socks Shoes AE77 Premium Collection Multipacks Brands We Love Clearance Cargo Pants Bailey Zimmerman’s Faves Jeans Explore Jeans Women's Jeans Men's Jeans Women’s Low-Rise Jeans Men’s Loose Jeans Search Today's Offers Account Favorites Checkout Return, Refund and Exchange Policy 100% Happiness Promise Return PolicyGet what you want, and return what you don’t. If you're not completely happy with a purchase, it can be returned for a full refund within 30 days of the purchase date, or returned for merchandise credit within 60 days. Enjoy an extra 7 days to make your return for online purchases.

 

Returned items must be unworn, unwashed, undamaged, with all labels and tags attached and hygienic liners in place for swimsuits and underwear.

Purchases made online are not eligible for returns until the full order has shipped.

If there appears to be fraud or abuse, we may not accept your return.

Items marked Final Sale cannot be returned or exchanged.
Extended Holiday Return PolicyWith the original proof of purchase or gift receipt, merchandise purchased online or in store on or after Oct. 23  may be returned through Feb. 1, 2026, or 30 days from the date of purchase, whichever is later. 

In-Store ReturnsWhether you bought your items online or in any of our stores, you can return or exchange them at any AE, Aerie, Offline, or AE Factory store. It’s fast and free!

Choose how to get your refund:

Exchange your item(s) for any item(s) of equal or lesser value. If you don't have proof of purchase, you can exchange your item(s) for a different size.

A full refund to the original form of payment used for the purchase. Proof of purchase is required, such as a receipt, invoice, order history page, or order email.

Merchandise credit in the form of an AEO Merchandise return card.

Find a Store

Online ReturnsIf you received items by mail, it's easy to send them back! Use our online portal to print a shipping label or get a digital label to scan at USPS. Online returns are $5, or free for Real Rewards Level 3 Members and Credit Cardmembers, as well as for Aerie bras, bralettes, swimsuits, and third-party footwear.

 

In-store purchases cannot be returned online and must be returned in store.

 

Choose how to get your refund:

Instant Credit in the form of an AEO e-gift card emailed to you as soon as you initiate the return – available to all Real Rewards members.

If you’re shipping an online order back to us, please allow up to 2-4 weeks for us to receive your items and issue a refund. Your refund should be available in your account 5-7 business days after we issue it.

Merchandise credit in the form of an AEO Merchandise return card

 

Start a Return

  FAQ Is there a time limit on returns? Are there any return exceptions? Can I still return items if I lost my receipt/invoice? Does my email confirmation count as an invoice? What if my items are damaged? Can I buy something online and return to a store? Can I return clearance or sale items? Can I return Aerie items to AE or vice versa? What happens if I take the tags off or wash the item? Can I still return/exchange? When will I receive my refund? What is the difference between a gift card and an AEO Merchandise return card? How do I exchange an item? Can I return an order I purchased with Afterpay? What do I do If I suspect fraudulent activity? Can I return an item I ordered in-store for home delivery using cash or a debit card? Help Topics Customer Service Contact Us Write Us Orders and Returns Track Order Returns + Exchanges AEO Price Adjustment Policy Shipping + Handling Cancelling Your Order Pricing + Taxes/Duties Store Pickup Payment Options Real Rewards My Account Real Rewards FAQ Real Rewards Program Details Real Rewards Terms & Conditions Real Rewards Credit Cards Program Details Pay My Bill Emails, Texts, and Advertisements Texts Emails Advertisements Size Charts Women's Men's Aerie Product Care Symbols U.S. + Canada Care Labeling International Care Labeling Korea Care Labeling AEO Inc. + Legal About Aeo Inc. About Jay Schottenstein Privacy Notice Privacy Requests Real Rewards Information Web Accessibility Statement California Disclosures Terms of Use Brand Protection Promotion Information AEO Security Responsible Disclosure Chat with Us Let us know how we're doing. Give Feedback Gift Cards Real Rewards Real Rewards Credit Cards Store Locator Track Order Return Policy Contact Us Help Book a Stylist Appointment AE Creator Community Stay In The Know About Us Feedback Privacy + Notices Clearance #AEJeans #AerieREAL Blog: AE | Aerie

© 2026 AEO Management Co. All Rights Reserved

智能索引记录